Shipping policy

AMELIA PERTH
PERTH · SINCE 2001

SHIPPING POLICY

Last updated: May 2026

FREE SHIPPING · AUSTRALIA POST
On all orders · No minimum spend · Tracking included

Amelia Perth offers free shipping on all orders, with no minimum spend required. Your style picks come straight to your door, with tracked delivery via Australia Post. Processing time: 1–3 business days. Delivery time: 8–12 business days.

YOUR ORDER, STEP BY STEP

1 ORDER → Confirmation straight away
2 PROCESSING → 1–3 business days
3 SHIPPING → Australia Post tracked
4 DELIVERY → 8–12 business days

DELIVERY TIMES

Phase Timeframe
Order processing 1–3 business days (may take longer for orders placed Friday evening or over the weekend)
Estimated delivery 8–12 business days after dispatch

HOW TO PLACE AN ORDER

The checkout process at Amelia Perth is simple and quick. Follow the steps below:

Product
Go to the product page and add the item you'd like by clicking the black "Add to Cart" button. Make sure you've selected the correct variants (size, colour).
Checkout
Click "Checkout". Enter your correct delivery details on the information page. Once everything is filled in correctly, click "Continue to Shipping".
Review
Review the delivery details you've entered on the shipping page. This confirms that all deliveries are completely free. Click "Continue to Payment".
Payment
Choose your preferred payment method. All payments are SSL-encrypted — you can always count on a secure payment environment.
Confirmation
Click "Complete Order" and you'll be redirected to your chosen payment method. Follow the instructions to finalise your purchase. If you run into any issues, get in touch with us.

PAYMENT METHODS

At Amelia Perth, all payment methods are SSL-encrypted, meaning you can always count on a secure payment environment.

Credit Card — Visa · Mastercard · AMEX · Maestro
PayPal — PayPal account
Apple Pay / Google Pay — Digital payment

SHIPPING COSTS

100% FREE · NO MINIMUM SPEND

We cover the shipping costs on all orders. All our products are delivered straight to your door, completely free of charge.

DISPATCH OF YOUR ORDER

Found the perfect look or accessory on our website? We want you to be able to wear it as soon as possible! That's why we make sure your order is processed and dispatched as quickly as possible.

To offer fair prices on our products, we've chosen to group orders together in larger batches and ship them once we reach the required minimum quantity. We appreciate your understanding and your willingness to help us build a better, more sustainable world.

Please note: like many other online shops, we're often very busy, and delays can occur. We ask that you factor this in when placing your order. We'll do our best to dispatch your order as quickly as possible.

TRACKING YOUR SHIPMENT

Once your order has been dispatched, you'll receive an email with your Australia Post tracking number. You can follow your delivery status on the Australia Post website using the tracking number provided.

If you haven't received a dispatch confirmation email within 5 business days of ordering, please check your spam folder or get in touch with us at info@amelia-perth.com.

INTERNATIONAL DELIVERIES

We deliver across Australia. For deliveries to other countries, please contact us beforehand at info@amelia-perth.com to check availability and delivery times.

Please note that any customs duties, taxes, or other local charges for deliveries outside Australia are the customer's responsibility.

INCORRECT DELIVERY ADDRESS

Please double-check your delivery address carefully before confirming your order. If a customer provides an incorrect address, Amelia Perth takes no responsibility for non-delivery or delays.

If you notice an error in your address after placing your order, please contact us immediately at info@amelia-perth.com. We'll do everything we can to correct the address, provided the order hasn't been dispatched yet.

UNDELIVERED OR LOST PARCELS

If your parcel hasn't been delivered within 20 business days of dispatch, please contact us at info@amelia-perth.com with your order number. We'll launch an investigation with Australia Post and either refund you or send a replacement item, whichever you prefer.

CONTACT AND SUPPORT

For questions about shipping, delivery, or tracking, please get in touch via the following channels:

Website: https://ameliaperth.com
Email: info@amelia-perth.com
Shop: Amelia Perth
Operated by: Prestige Ecom Limited

Our customer service team responds within 24–48 business hours.

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Shipping policy